Information on the webshop
The products in the webshop piiku.fi are sold by Piiku Oy (VAT number: 0573264-9). These terms and conditions listed below apply between customer and Piiku webshop for the sale and purchase of the products in the customers shopping cart. We reserve the right to modify, alter or update the prices and postal fees without prior notification.
These terms and conditions apply as of 7.12.2019.
Ordering and shipping
The orders are mainly made via webshop at www.piiku.fi. All orders are confirmed by email, that include the total price of order, shipping costs, payment method and products ordered. To receive an order confirmation, the customer should provide a correct email address when ordering. The customer agrees to the terms and conditions when placing an order.
All orders within Finland are processed in 2 to 7 working days and delivered from Petäjävesi by Posti or Matkahuolto. For reasons that are not dependant on us, the delivery times of Posti or Matkahuolto can sometimes vary. The total shipping costs depend on the delivery method and the weight of the order. The webshop shopping cart shows the shipping costs when placing the order.
Orders placed outside of Finland are processed in 2 to 7 working days, and delivered by Posti if not agreed otherwise. The total shipping costs depend on the delivery method and the weight of the order. The webshop shopping cart shows the shipping costs when placing the order.
All products in Piiku’s webshop include VAT 24%. Please notice that possible tax / duty / customs payments depending on the destination country are not included in the order’s total costs and will not be covered by Piiku.
If there occurs problems with the order or the delivery, Piiku will contact the customer as soon as possible.
The products and the shipping costs are to be paid when ordering. Our webshop accepts the following payment methods:
– Finnish online bank payments: Nordea, Osuuspankki, SP/POP, Tapiola, Aktia, Nooa Säästöpankki, Danske Bank, Säästöpankit, Handelsbanken, S-Pankki, Ålandsbanken and Visa, Visa Electron & MasterCard credit cards. Here the payment collecting service provider is CheckOut Finland.
– PayPal, that accepts also American Express and Discover cards.
Payment with Visa, VisaElectron and MasterCard
If you want to pay by using a Visa, VisaElectron or MasterCard, the payment collecting service provider is CheckOut Finland. All the payment activities occur between the customer and CheckOut Finland, which means the receiver of the payment is also CheckOut Finland. Piiku works only as the provider of the product and therefore all questions and possible problems with the payment are to be dealt with CheckOut Finland Oy.
Checkout Finland Oy
Varastokatu 3 A, FI-33100 Tampere
Business ID: FI2196606-6
Customer service:firstname.lastname@example.org 552 010 (0,00€/min)
According to the Finnish law on consumer protection, the customer has the right to return or change the products ordered within 14 days from ordering. The return policy concerns only un-used products that are in their original package. Before returning or changing any products, please contact us first at email@example.com. The customer is responsible of the costs caused by returning products.
We do not accept returns after 14 days from the delivery. When the return is accepted and processed, the payment will be returned straight to your bank account.
VAT number: 0573264-9
If you have any questions concerning your order, please remember to attach your order number into your email. We are happy to answer all kinds of feedback and questions, so do not hesitate to contact us!